Office of Children and Family Services

Compendium of Services for STEUBEN County

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Steuben County


Institute for Human Services, Inc.

6251 County Route 64
Hornell, NY 14843
(607) 324-6027

HFNY targets expectant parents and parents with an infant less than three months of age who have characteristics that place them at high risk for child abuse or neglect and live in vulnerable communities marked by high rates of poverty, infant mortality, and teen pregnancy. HFNY’s home visitors provide families with support, education, and linkages to community services.

Sub Contractor: Kinship Family and Youth Services, Inc., 6251 County Route 64, Hornell, NY 14842, 607-324-6027

Trust Fund

Pro Action of Steuben and Yates, Inc.

117 East Steuben Street
Bath, NY 14810
(607) 776-2125

Steuben Family Enrichment Collaborative Family Resource Centers offer early and comprehensive support to families with children five and under including evidence-based parenting education, information and referral, parent-child activities, linkages with early intervention and health services, support groups, community networking, parent leadership, family social activities, and home visits for more isolated families. Centers are located in Addison, Corning and Bath


Steuben Churchpeople Against Poverty, Inc. dba Arbor Housing and Development

26 Bridge Street
Corning, NY 14830
(607) 973-2202

Residential and/or non-residential services

Trust Fund

Prevent Child Abuse NY - Parent Helpline

33 Elk Street, 2nd Floor
Albany, NY 12207

Parent Helpline

1-800-CHILDREN (toll free)



Parent Helpline is an information and referral service for parents, professionals, and others who want to find help and support for families. It is a free, confidential, and multilingual line, available for anyone in New York State.  Services are available 7 days a week from 9 a.m. to 10 p.m.  After 10 p.m., you can leave a message with our live answering service and a Helpline Specialist will return your call the following morning.


Parent Helpline is a program of Prevent Child Abuse NY

33 Elk Street, 2nd Floor

Albany, NY 12207



Kinship Navigator Program Catholic Family Center

30N Clinton Avenue
Rochester, NY 14604

Kinship Navigator Program
Catholic Family Center
30N Clinton Avenue
Rochester, New York 14604
877-454-6463 (toll free)
585-232-1840 x4028

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.

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