Office of Children and Family Services

Compendium of Services for RENSSELAER County

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Rensselaer County


Samaritan Hospital of Troy

2215 Burdett Avenue, 4th Floor South
Troy, NY 12180
(518) 271-3923

HFNY targets expectant parents and parents with an infant less than three months of age who have characteristics that place them at high risk for child abuse or neglect and live in vulnerable communities marked by high rates of poverty, infant mortality, and teen pregnancy. HFNY’s home visitors provide families with support, education, and linkages to community services.

Trust Fund

Prevent Child Abuse NY - Parent Helpline

33 Elk Street, 2nd Floor
Albany, NY 12207

Parent Helpline

1-800-CHILDREN (toll free)



Parent Helpline is an information and referral service for parents, professionals, and others who want to find help and support for families. It is a free, confidential, and multilingual line, available for anyone in New York State.  Services are available 7 days a week from 9 a.m. to 10 p.m.  After 10 p.m., you can leave a message with our live answering service and a Helpline Specialist will return your call the following morning.


Parent Helpline is a program of Prevent Child Abuse NY

33 Elk Street, 2nd Floor

Albany, NY 12207


Trust Fund

Catholic Charities of the Diocese of Albany

27 North Main Avenue
Albany, NY 12203

Community Maternity Services provides oversight in three counties under the FOCUS Kinship Project designed to provide intervention and support to relative caregivers and their children that includes support groups and parenting education.


Unity House of Troy, Inc.

2431 6th Avenue
Troy, NY 12180
(518) 274-2607

Residential and/or non-residential services

Child Protective Services/Domestic Violence Collaboration: Co-location of Domestic violence (DV) advocate at the CPS office to provide protocol development, case consultation, home visits, cross-training, and jointly work to safety plan for DV victims and their children.


Kinship Navigator Program Catholic Family Center

30N Clinton Avenue
Rochester, NY 14604

Kinship Navigator Program
Catholic Family Center
30N Clinton Avenue
Rochester, New York 14604
877-454-6463 (toll free)
585-232-1840 x4028

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.


Mechanicville Area Community Services Center, Inc.

PO Box 30, 6 South Main Street
Mechanicville, NY 12118
(518) 664-4008

Victim-centered advocacy that is responsive to victim's needs and emotional well-being.  Community outreach and education.Targeted services to reach underserved Spanish-speaking populations in the community.

Child Advocacy Center

START Children's Center, Inc.

131 6th Avenue
Troy, NY 12180
(518) 271-6001

A CAC brings a multidisciplinary team approach by providing a non-threatening, child-focused environment where investigations, evaluations, treatment, and prosecution of child sexual and/or physical abuse cases are conducted by team members and where appropriate supportive services to victims and their non-offending family members are provided.

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