Office of Children and Family Services

Compendium of Services for NIAGARA County

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Niagara County


Family and Children's Service of Niagara, Inc.

1522 Main Street
Niagara Falls, NY 14305
(716) 285-6984

Residential and/or non-residential services

Residential and/or non-residential services for DV victims and their children .


Niagara County Department of Social Services/Family and Children's Services of Niagara

1522 Main Street
Niagara Falls, NY 14305
(716) 285-6984

HFNY targets expectant parents and parents with an infant less than three months of age who have characteristics that place them at high risk for child abuse or neglect and live in vulnerable communities marked by high rates of poverty, infant mortality, and teen pregnancy. HFNY’s home visitors provide families with support, education, and linkages to community services

Trust Fund

Niagara Falls City School District

630 66th Street
Niagara Falls, NY 14304
(716) 286-0769

Focus on Families Family Resource Center Network offers early and comprehensive support to families with children five and under including evidence-based parenting education, information and referral, parent-child activities, linkages with early intervention and health services, support groups, community networking, parent leadership, and family social activities. Services are targeted to the poverty-stricken neighborhoods surrounding Niagara Street, Cataract and Abate Elementary Schools.


YWCA of Niagara, Inc.

32 Cottage Street
Lockport, NY 14094
(716) 433-6714

Residential and non-residential services

Child Protective Services/Domestic Violence Collaboration: Co-location of Domestic violence (DV) advocate at the CPS office to provide protocol development, case consultation, home visits, cross-training, and jointly work to safety plan for DV victims and their children.


YWCA of the Tonawandas and Niagara Frontier

49 Tremont Street
North Tonawanda, NY 14120
(716) 692-5580

Non-residential services

Trust Fund

Prevent Child Abuse NY - Parent Helpline

33 Elk Street, 2nd Floor
Albany, NY 12207

Parent Helpline

1-800-CHILDREN (toll free)



Parent Helpline is an information and referral service for parents, professionals, and others who want to find help and support for families. It is a free, confidential, and multilingual line, available for anyone in New York State.  Services are available 7 days a week from 9 a.m. to 10 p.m.  After 10 p.m., you can leave a message with our live answering service and a Helpline Specialist will return your call the following morning.


Parent Helpline is a program of Prevent Child Abuse NY

33 Elk Street, 2nd Floor

Albany, NY 12207



Kinship Navigator Program Catholic Family Center

30N Clinton Avenue
Rochester, NY 14604

Kinship Navigator Program
Catholic Family Center
30N Clinton Avenue
Rochester, New York 14604
877-454-6463 (toll free)
585-232-1840 x4028

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.

Child Advocacy Center

Niagara Falls Memorial Medical Center

501 Tenth Street
Niagara Falls, NY 14302
(716) 278-4543

A CAC brings a multidisciplinary team approach by providing a non-threatening, child-focused environment where investigations, evaluations, treatment, and prosecution of child sexual and/or physical abuse cases are conducted by team members and where appropriate supportive services to victims and their non-offending family members are provided.

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