Office of Children and Family Services

Compendium of Services for ALBANY County

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Albany County


Albany Co. Dept. For Children Youth And Families

112 State Street
Albany, NY 12207
(518) 447-7534

HFNY targets expectant parents and parents with an infant less than three months of age who have characteristics that place them at high risk for child abuse or neglect and live in vulnerable communities marked by high rates of poverty, infant mortality, and teen pregnancy. HFNY's home visitors provide families with support, education, and linkages to community services.

Trust Fund

Prevent Child Abuse NY - Parent Helpline

33 Elk Street, 2nd Floor
Albany, NY 12207

 Parent Helpline

1-800-CHILDREN (toll free)



Parent Helpline is an information and referral service for parents, professionals, and others who want to find help and support for families. It is a free, confidential, and multilingual line, available for anyone in New York State.  Services are available 7 days a week from 9 a.m. to 10 p.m.  After 10 p.m., you can leave a message with our live answering service and a Helpline Specialist will return your call the following morning.


Parent Helpline is a program of Prevent Child Abuse NY

33 Elk Street, 2nd Floor

Albany, NY 12207


Public / Private Partnership

Albany Community Action Partnership

333 Sheridan Avenue
Albany, NY 12206

Provides Early Start Day Care that is modeled after the Early Head Start program for at-risk families with children ages 0-3.

Trust Fund

Catholic Charities of the Diocese of Albany

27 North Main Avenue
Albany, NY 12203

Community Maternity Services provides oversight in three counties under the FOCUS Kinship Project designed to provide intervention and support to relative caregivers and their children that includes support groups and parenting education.


Equinox, Inc.

95 Central Avenue
Albany, NY 12206

Residential and/or non-residential services for domestic violence victims.

Co-location of Domestic Violence (DV) advocate at the CPS office to provide protocol development, case consultation, home visits, corss-training, and jointly work to safety plan for DV victims and their children.  Advocates may also provide direct services to victims and their families.


Kinship Navigator Program Catholic Family Center

30N Clinton Avenue
Rochester, NY 14604

Kinship Navigator Program
Catholic Family Center
30N Clinton Avenue
Rochester, New York 14604
877-454-6463 (toll free)
585-232-1840 x4028

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.

Child Advocacy Center

Albany County Department for Children, Youth, and Families

260 South Pearl Street
Albany, NY 12202
(518) 447-2525

A CAC brings a multidisciplinary team approach by providing a non-threatening, child-focused environment where investigations, evaluations, treatment, and prosecution of child sexual and/or physical abuse cases are conducted by team members and where appropriate supportive services to victims and their non-offending family members are provided.

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