Office of Facilities Management and Workforce Support

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This office is responsible for providing residential programs supervision and treatment to youth placed in the agency’s custody and care by the family and criminal courts. It is overseen by the associate commissioner for facilities management, with three facilities managers to provide management support and oversight to all DJJOY operated facilities.

The office is responsible for the development, review and approval of the policies, procedures and practices that govern the operations of its residential programs. This process provides for consistency and appropriateness of policies that are in compliance with relevant standards and laws.

Residential programs include non-secure, limited secure and secure facilities for juvenile delinquents, youthful offenders, adolescent offenders and juvenile offenders. The DJJOY residential care system consists of nine facilities. There are three secure facilities, five limited-secure facilities and one non-secure facility. In conjunction with the Office of Program Services, this office provides the following services to youth in its care: discrete units for youth with mental health, substance abuse and sexual offender service needs; individual and group counseling, medical and dental services, education, vocational/employment, recreational and ministerial services. All facilities operate under the American Correctional Association (ACA) standards of best practice and quality services. Additionally, Secure Facilities are monitored by the New York State Commission of Correction (SCOC).

Accreditation Program

The facilities operated by the Office of Facilities Management and Workforce Support seek and maintain accreditation through the ACA. Accreditation is based on national standards of best practices; it improves the quality of services provided and enhances programs through improved management, monitoring and oversight. Facilities are reviewed annually by internal auditors from the Bureau of Management and Program Support and every three years by ACA auditors in accordance with national standards of best practices.

PREA Compliance

Each facility receives a standards compliance audit regarding compliance with the Prison Rape Elimination Act of 2003 in accordance with required timeframes. Facilities are reviewed every three years on a rotating schedule.

Security and Fire Safety

This function provides the implementation and ongoing operation of facility security and fire safety. It monitors facility compliance with PESH/OSHA health and safety standards, and compliance with New York State codes; coordinates facility radio communication equipment; and provides technical assistance to facilities concerning ACA fire safety and security standards, to include the DJJOY emergency preparedness plans and security reviews of facilities.

Secure Residential Facilities

This is the most controlled and restrictive of the residential programs operated by OCFS. The provide intensive programming for youth who require this type of environment. Secure facilities are located in non-urban areas with virtually all program services provided on-grounds. Access to and from secure facilities is strictly controlled. The facility is either a single building or a small cluster of buildings surrounded by security fencing and individual resident rooms are locked at night.

The majority of youth admitted to secure facilities are sentenced as juvenile offenders or juvenile offender/youthful offenders by the adult courts. Certain youth may be placed in secure facilities as Adolescent Offenders per raise the Age guidelines and juvenile delinquents, where the Family Court has authorized secure placement within 60 days of custody admission or when the youth has been “fennered” from a limited-secure facility for violent behavior. Services provided include education, employment training, recreation, counseling, medical and mental health services.

Limited Secure Residential Facilities

This is the most restrictive service setting for youth adjudicated as juvenile delinquents. Limited secure facilities may also be used for youth previously placed in secure facilities as a first step in their transition back to the community. Most limited secure facilities are located in rural areas, and virtually all services are provided on-grounds. Services provided include education, employment training, recreation, counseling, medical and mental health services.

Non-Secure Residential Facilities

Non-secure residential facilities provide a non-secure level of placement for youth adjudicated as juvenile delinquents and consists of a variety of urban and rural residential centers. Youth in non-secure residential centers require removal from the community but do not require the more restrictive setting nor restraining hardware of a limited secure facility. Services provided include education, employment training, recreation, counseling, medical and mental health services.