Mandated Reporter Training

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Mandated reporter training is now available in Spanish via the links below.

The New York State Office of Children and Family Services now offers FREE 24/7 online Mandated Reporter Training in Child Abuse and Neglect/Maltreatment Identification. You can register anytime at

This web-based training is fully narrated, comprehensive and includes interactive learning exercises which allow participants to test their knowledge using case examples. As you complete each section, the application saves your progress, allowing you to complete the full course within the same calendar year after you started it. A certificate of attendance is sent to those who complete the course. You will receive a credit for two hours of training on this topic.

Mandated Reporters must complete this updated training by April 1, 2025, to be in compliance with N.Y. Soc. Serv. Law § 413(5).

For customer service, call Registration Services, Monday through Friday from 8 a.m. to 4 p.m. at 1-800-836-0903, and press “3”.