Information for Providers

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Welcome child care providers!

The Division of Child Care Services maintains this page as a key resource list for child care providers. We are confident that the information and the links provided on this page will be helpful and informative.

Orientation materials for prospective child care providers can be found on the Orientation for Child Day Care page.

Important Information for Child Care Providers on …

2023 Child Care Market Rate Survey

Every few years, the Office of Children and Family Services (OCFS) conducts a survey of the price of child care across the state of New York. This information is very important. It helps us to update payment rates for the Child Care Assistance Program (formerly known as Child Care Subsidy Program), so they reflect local prices.

This September, the Market Rate Survey Team will be sending all providers an electronic survey invitation by email that contains a link to the 2023 Child Care Market Rate Survey. The email will be coming from the sender and have the subject line: 2023 Child Care Market Rate Survey Invitation.

Please know this is a real survey from OCFS and it is safe to click on the link in the email. You can take this survey using any computer web browser or mobile device. The survey will take you about 15 minutes to complete.

Questions can be sent to:

Market Rate Survey Resources
Market Rate Survey Questions (Reference Only)

Do not complete this form. Do not return to OCFS.
This survey can only be submitted online using a custom survey link that will be emailed to valid child care providers/programs. This document shows all possible questions on the survey. If you complete the survey online some of these questions will not appear, depending on your answers to other questions.

No complete este formulario. Tampoco lo devuelva a OCFS.
Esta encuesta solamente se puede llenar en línea utilizando el enlace personalizado que se le enviará a los proveedores/programas válidos. Este documento enseña todas las preguntas posibles de la encuesta. Si completa la encuesta en línea, algunas de estas preguntas no aparecerán dependiendo de su respuesta a otras preguntas.

Valuable Diversity, Equity, Inclusion & Accessibility (DEIA) Resources!

OCFS has created a DEIA Toolkit to support child care programs and families.

The Toolkit includes materials, available in a variety of languages, to intentionally weave DEIA into your child care community.

The Toolkit includes:

Check out the DEIA Toolkit.

NYS Comprehensive Background Checks

As required by the Child Care and Development Block Grant Act (CCDBG) and new York State Social Services Law, new comprehensive background checks became effective on September 25, 2019.

For more information see the CCDBG Background Checks page.

Amended Child Care Regulations To Take Effect September 25, 2019

The amendments affect 403, 404, 405, 406, 413, 414, 415, 416, and 417 and Subparts 418-1 and 418-2 of Title 18 of the Official Compilation of Codes, Rules and Regulations of the State of New York (NYCRR) are hereby amended to read as follows: See Licensed Registered Regulations and Legally Exempt Regulations.

This packet contains the forms affected by these amendments.

OCFS Offering Free Graco Cribs to Three Types of Day Care Providers

OCFS is providing family-based child care providers a Graco Pack ‘n Play crib – free. All legally-exempt, family day care, and group family day care homes are eligible to request one Pack ‘n Play and one fitted sheet. Find out more about how to make a request, and see the OCFS hold harmless agreement(En Español Spanish hold harmless agreement).

Reporting Child Care Fraud in New York State

Report child care fraud committed in New York State involving:

To report visit the OCFS Report Child Care Fraud page to submit the form or call 844-863-9317, Monday through Friday, 8:30 am – 4:30 pm.

General Info

Provider Training

Program Development


Child Care Assistance Program

Health and Safety

NY Alert

Child care programs can receive notifications on severe weather, transportation, AMBER and missing children, consumer protection, public health and sex offender re-location by signing up for NY Alert.

New York State Department of Health, Information for Flu Education Amendment

Linked below is the annual flu education amendment announcement to child care facilities reminding that it is time to post information about flu and the benefits of flu vaccination.

Also linked is the DOH publication Parents: Fight Flu at Home and School, in two sizes in both English and Spanish. Please note: The publication is available in several more languages on the Department of Health web site.

Common questions we've received in the past regarding this information:

Do I have to use the document provided?

No, it is provided for your convenience as an example of material that is acceptable to post.

Can I post to our website, send to all parents electronically, or hand parents hard copies as a way to fulfill this requirement?

Doing all of these things is wonderful and goes beyond what is required. In this case "posting" means a hard copy placed in plain view of parents in your program.

Does this amendment mandate that parents must get their child vaccinated against influenza?

No. This mandates only that child-care programs have to post the information where parents see it. The New York State Department of Health and the CDC recommend that all people 6 months of age and older get vaccinated as soon as vaccine is available.

If you have any further questions, please reach out to your regulator for assistance.

Información para la Enmienda de Educación sobre la Influenza (Gripe) del Departamento de Salud del Estado de Nueva York

A continuación, se encuentra el anuncio de la enmienda anual de educación sobre la influenza a los centros de cuidado infantil que recuerda que es hora de publicar información sobre la influenza y los beneficios de la vacunación contra la influenza.

También se provee un enlace a la publicación del Departamento de Salud, Padres: Combatan la gripe en casa y en la escuela, en dos tamaños en inglés y español. Tenga en cuenta que la publicación está disponible en varios idiomas más en el sitio web del Departamento de Salud.

Preguntas comunes que hemos recibido en el pasado con respecto a esta información:

¿Tengo que utilizar el documento proporcionado?

No, el documento se proporciona para su conveniencia como un ejemplo de material aceptable para publicar.

¿Puedo publicar en nuestro sitio web, enviar a todos los padres electrónicamente o entregarles copias impresas como una manera de cumplir con este requisito?

Hacer todas estas cosas es maravilloso y va más allá de lo requerido. En este caso, "publicar" significa colocar una copia impresa a la vista de los padres en su programa.

¿Exige esta enmienda que los padres deben vacunar a sus hijos contra la influenza?

No. Esto exige únicamente que los programas de cuidado infantil tengan que publicar la información donde los padres la vean. El Departamento de Salud del Estado de Nueva York y los y los Centros de Control y Prevención de Enfermedades (CDC por sus siglas en inglés) recomiendan que todas las personas a partir de los 6 meses de edad se vacunen tan pronto como la vacuna esté disponible.

Si tiene más preguntas, comuníquese con su regulador para obtener ayuda.

Emergency Planning

Information on Day Care Hearing Rights Following Enforcement

The following documents detail your right to a special hearing as a day care provider should you receive an enforcement letter from OCFS.

Refer to the Special Hearings pages for more information.

Enforcement Letter - Right to a Hearing
De Novo Enforcement Letter - Right to a Hearing