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Welcome to the Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Process training and support page. Here you will find regularly updated help information, frequently asked questions and training resources, including training videos and user guides.
Contents
Need assistance completing your FAMS CBC? Join OCFS at an upcoming FAMS CBC Technical Assistance session to learn more about automated CBCs and get your questions answered!
Webinars and Recordings
- Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Technical Assistance Session for Providers – May 21, 2024
Spanish/Español: Sesión de asistencia técnica para proveedores – May 13, 2024
- Slide Deck: English | Spanish/Español
- Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Technical Assistance Session – March 28, 2024
- Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Informational Session for Child Care Providers – May 12, 2023
Spanish/Español: Proceso de verificación integral de antecedentes - Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Process Technical Assistance Session for Child Care Providers – Requesting a Waiver – May 24, 2023
- Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Process Technical Assistance Session for Child Care Providers – Entering 6000 Packet Information – May 31, 2023
- Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Process Technical Assistance Session for Child Care Providers – The Active Staff List – June 7, 2023
Instructional User Guides
- Introduction to The Facility Application Management System (FAMS)
English Introduction to The Facility Application Management System (FAMS) | Spanish/Español Introduction to The Facility Application Management System (FAMS) - How to Clear Your Web Browser’s Cache and Browsing History
English Clear Your Cache and History | Spanish/Español Clear Your Cache and History - How to Access FAMS
English How to Access FAMS | Spanish/Español How to Access FAMS - How to Register for a MY.NY.GOV ID Account
English How to Register for an Account | Spanish/Español How to Register for an Account - How to Set Up Multi-Factor Authentication (MFA) in MY.NY.GOV ID Account
English How to Set Up Multi-Factor Authentication (MFA) | Spanish/Español How to Set Up Multi-Factor Authentication (MFA) - How to Use the FAMS CBC Staff List Dashboard - English How to use the FAMS CBC Staff List Dashboard | Spanish/Español How to use the FAMS CBC Staff List Dashboard
- How to Have Fingerprints Associated to Your Program - English How to Have Fingerprints Associated to Your Program | Spanish/Español How to Have Fingerprints Associated to Your Program
- How to Add New Staff to Your Active Staff List - English How to Add New Staff to Your Active Staff List | Spanish/Español How to Add New Staff to Your Active Staff List
- How to Add a Household Member - English How to Add a Household Member | Spanish/Español How to Add a Household Member
- How to Complete the Request for Fingerprints and Role Maintenance Tab - English How to Complete the Request for Fingerprints and Role Maintenance Tab | Spanish/Español How to Complete the Request for Fingerprints and Role Maintenance Tab
- How to Complete the Staff Exclusion List and Criminal Conviction Statement Tabs - English How to complete the Staff Exclusion List and Criminal Conviction Statement Tabs | Spanish/Español How to complete the Staff Exclusion List and Criminal Conviction Statement Tabs
- How to Access the OCFS Online Clearance System - English How to access the OCFS Clearance System | Spanish/Español How to access the OCFS Clearance System
- How to Complete the Qualifications and References Tabs - English How to Complete the Qualifications and References Tabs | Spanish/Español How to Complete the Qualifications and References Tabs
- How to Complete the Medical Statement Tab - English How to Complete the Medical Statement Tab | Spanish/Español How to Complete the Medical Statement Tab
- How Staff Can Access FAMS to View their CBC Details - English How Staff Can Access FAMS to View their CBC Details | Spanish/Español How Staff Can Access FAMS to View their CBC Details
- Complete FAMS CBC Process Desk Reference Guide - English Complete FAMS CBC Process Desk Reference Guide | Spanish/Español Complete FAMS CBC Process Desk Reference Guide
Video Tutorials
- How to Access FAMS the First Time
Spanish/Español: Cómo acceder a FAMS-CBC por primera vez - How to Register for a My.NY.Gov ID
Spanish/Español: Registro para obtener una cuenta de indentificación en NY.GOV - How to Request a Waiver
Spanish/Español: Solicitud de exenciones - How to Add a New Person to the Staff List
Spanish/Español: Agregar a una nueva persona a la lista de personal - How to Remove a Person from the Active Staff List
Spanish/Español: Quitar a una persona de la lista de personal - How to View Outstanding Requirements and Clearance Letters
Spanish/Español: Ver los requisitos pendientes y las cartas de autorización - How to Use the Out of State Information Tab
Spanish/Español: Cómo Agregar un Dirección Anterior Fuera del Estado - How to Use the Staff Exclusion List Check Tab
Spanish/Español: Cómo Utilizar la Pestaña de Verificación de la Lista de Exclusión de Personal - How to Use the Qualifications Tab
Spanish/Español: Cómo Usar la Calificaciones - How to Use the References Tab
Spanish/Español: Cómo Agregar Referencias Personales y Profesionales - How to Use the Medical Statement Tab
Spanish/Español: Cómo Usar la Declaración Médica
Help
For questions or assistance you can contact your regulator or send an email to the following mailbox: ocfs.sm.FAMSCBCHelp@ocfs.ny.gov