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Welcome to the Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Process training and support page. Here you will find regularly updated help information, frequently asked questions and training resources, including training videos and user guides.
Contents
Webinars and Recordings
- Facility Application and Management System (FAMS) Comprehensive Background Check (CBC) Informational Session for Child Care Providers – May 2023
Spanish/Español: Proceso de verificación integral de antecedentes - FAMS CBC Process Technical Assistance Session for Child Care Providers – Requesting a Waiver – May 24, 2023
- FAMS CBC Process Technical Assistance Session for Child Care Providers – Entering 6000 Packet Information – May 31, 2023
- FAMS CBC Process Technical Assistance Session for Child Care Providers – The Active Staff List – June 7 2023
Instructional User Guides
- How to Clear Your Web Browser’s Cache and Browsing History
English Clear Your Cache and History | Spanish/Español Clear Your Cache and History - How to Access FAMS
English How to Access FAMS | Spanish/Español How to Access FAMS - How to Register for a MY.NY.GOV ID Account
English How to Register for an Account | Spanish/Español How to Register for an Account - How to use the FAMS CBC Staff List Dashboard - English How to use the FAMS CBC Staff List Dashboard | Spanish/Español How to use the FAMS CBC Staff List Dashboard
- How to Have Fingerprints Associated to Your Program - English How to Have Fingerprints Associated to Your Program | Spanish/Español How to Have Fingerprints Associated to Your Program
- How to Add New Staff to Your Active Staff List - English How to Add New Staff to Your Active Staff List | Spanish/Español How to Add New Staff to Your Active Staff List
- How to Complete the Request for Fingerprints and Role Maintenance Tab - English How to Complete the Request for Fingerprints and Role Maintenance Tab | Spanish/Español How to Complete the Request for Fingerprints and Role Maintenance Tab
- How to complete the Staff Exclusion List and Criminal Conviction Statement Tabs - English How to complete the Staff Exclusion List and Criminal Conviction Statement Tabs | Spanish/Español How to complete the Staff Exclusion List and Criminal Conviction Statement Tabs
- How to access the OCFS Online Clearance System - English How to access the OCFS Clearance System | Spanish/Español How to access the OCFS Clearance System
- How to Complete the Qualifications and References Tabs - English How to Complete the Qualifications and References Tabs | Spanish/Español How to Complete the Qualifications and References Tabs
- How to Complete the Medical Statement Tab - English How to Complete the Medical Statement Tab | Spanish/Español How to Complete the Medical Statement Tab
- How Staff Can Access FAMS to View their CBC Details - English How Staff Can Access FAMS to View their CBC Details | Spanish/Español How Staff Can Access FAMS to View their CBC Details
- Complete FAMS CBC Process Desk Reference Guide - English Complete FAMS CBC Process Desk Reference Guide | Spanish/Español Complete FAMS CBC Process Desk Reference Guide
Video Tutorials
- How to Access FAMS the First Time
Spanish/Español: Cómo acceder a FAMS-CBC por primera vez - How to Register for a My.NY.Gov ID
Spanish/Español: Registro para obtener una cuenta de indentificación en NY.GOV - How to Request a Waiver
Spanish/Español: Solicitud de exenciones - How to Add a New Person to the Staff List
Spanish/Español: Agregar a una nueva persona a la lista de personal - How to Remove a Person from the Active Staff List
Spanish/Español: Quitar a una persona de la lista de personal - How to View Outstanding Requirements and Clearance Letters
Spanish/Español: Ver los requisitos pendientes y las cartas de autorización
FAMS CBC Process Frequently Asked Questions (FAQ)
- FAMS CBC Process Frequently Asked Questions (FAQ) - English FAMS CBC Process Frequently Asked Questions (FAQ) | Spanish/Español FAMS CBC Process Frequently Asked Questions (FAQ)
Help
For questions or assistance you can contact your regulator or send an email to the following mailbox: ocfs.sm.FAMSCBCHelp@ocfs.ny.gov