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Contact APS
To contact Adult Protective Services you can:
- Make a referral to local APS by calling their APS intake number (below).
- Call the OCFS Human Services Call Center Bureau of Adult Services Helpline at 1-844-697-3505 to leave a message for local APS, to obtain the phone number for local APS, or to obtain general information about APS.
Human Services Call Center
You can call 1-844-697-3505 to reach the OCFS Human Services Call Center Helpline for the Bureau of Adult Services.
Call center staff can answer basic questions and provide contact information about the Family-Type Home for Adults program and the Adult Protective Services program. They can also take messages to be sent to the local district.
The phone lines are open Monday through Friday (excluding holidays) from 8:30am to 5:00pm.
Local APS Intake Phone Numbers
- Albany
- 518-447-7177
- Allegany
- 585-268-9622
- Broome
- 607-778-2635
- Cattaraugus
- 716-701-3666
- Cayuga
- 315-253-1377 or 315-253-1695
- Chautauqua
- 716-753-4447
- Chemung
- 607-737-5487
- Chenango
- 607-337-1569
- Clinton
- 518-565-3363
- Columbia
- 518-828-9411
- Cortland
- 607-753-5265
- Delaware
- 607-832-5300
- Dutchess
- 845-486-3300
- Erie
- 716-858-6877
- Essex
- 518-873-3550
- Franklin
- 518-481-1815
- Fulton
- 518-736-5718
- Genesee
- 585-344-2580
- Green
- 518-719-3700
- Hamilton
- 518-648-6131
- Herkimer
- 315-867-1543
- Jefferson
- 315-785-3210
- Lewis
- 315-376-5400 or 315-376-5100
- Livingston
- 585-243-7300
- Madison
- 315-366-2548
- Monroe
- 585-753-6532
- Montgomery
- 518-853-8275
- Nassau
- 516-227-8395
- New York City
- 718-557-1399 ( APSrefer@hra.nyc.gov )
- Niagara
- 716-278-8621
- Oneida
- 315-798-5968
- Onondaga
- 315-435-2815
- Ontario
- 585-396-4111
- Orange
- 845-291-2800, option #2
- Orleans
- 585-589-7000
- Oswego
- 315-963-5339
- Otsego
- 607-547-4335
- Putnam
- 845-808-1500, ext. 45262
- Rensselaer
- 518-266-7902
- Rockland
- 845-364-3571
- St. Lawrence
- 315-379-2148
- St. Regis Mohawk
- 518-358-9659
- Saratoga
- 518-884-4159
- Schenectady
- 518-344-2830 or 518-382-0383
- Schoharie
- 518-295-8356
- Schuyler
- 607-535-8338
- Seneca
- 315-539-1800
- Steuben
- 607-664-2000 or 607-664-2059
- Suffolk
- 631-854-3232
- Sullivan
- 845-513-2390
- Tioga
- 607-687-8550
- Tompkins
- 607-274-5323
- Ulster
- 845-334-5125
- Warren
- 518-761-6326
- Washington
- 518-746-2578
- Wayne
- 315-946-4881 option #2
- Westchester
- 914-995-2259
- Wyoming
- 585-786-8900
- Yates
- 315-531-3417, ext. 2