You are on this page: How to Receive Adoption Subsidy Payments
The New York State Office of Children and Family Services and local departments of social services issue adoption benefits electronically via direct deposit or a nationally branded debit card.
Using NYEPAY
Log into NYEPAY to make your payment selection and view your monthly remittance statement. You can also manage your account and change your banking information as necessary.
How do I log into and navigate the NYEPAY website?
Option 1 - DIRECT DEPOSIT: Already have a bank account?
Have benefits deposited into your existing checking account for immediate access.
- To set up a NYEPAY account, go to the NYEPAY web site.
OR
- To set up direct deposit to your checking account, use the Adoption Subsidy Direct Deposit/Debit Card Authorization Form:
- OCFS-4744 - Adoption Subsidy Direct Deposit/Debit Card Authorization Form
English OCFS-4744 | Español OCFS-4744 | All available languages OCFS-4744
- OCFS-4744 - Adoption Subsidy Direct Deposit/Debit Card Authorization Form
Option 2 - DEBIT CARD
Your monthly subsidy card is automatically deposited to your card.
Use your card everywhere Master Card debit cards are accepted - at ATMs, banks, in stores, and online.
Withdraw your subsidy in increments at ATMs, banks or at retail stores.
The Way2Go MasterCard offers more ways to access and manage your funds without incurring a fee.
The Way2Go MasterCard offers the following:
- Free point-of-sale purchases with the cashback option at participating retailers for PIN-based transactions.
- Unlimited teller withdrawals at any MasterCard member bank.
- No charge for the following services (No charge services in all available languages):
- ATM withdrawals at Comerica, MoneyPass or Allpoint ATMs.
- Transfer of funds online to a US bank account owned by you.
- Contacting Way2Go customer support via this toll free number: 1-844-649-9845, or the online cardholder website: www.Goprogram.com.
- Download the full list of all fees for your monthly adoption subsidy card
English full list of all fees | Español full list of all fees | All available languages full list of all fees
For more information on the Way2Go MasterCard visit their web site: www.Goprogram.com.
For inquiries please call OCFS Electronic Payment Call Center at 1-877-437-7855 or email us at ocfs.sm.electronic.payments@ocfs.ny.gov
- Frequently Asked Questions
English Frequently Asked Questions | Español Preguntas Frecuentes | All available languages Frequently Asked Questions
To register for direct deposit or debit card, or to review your remittance advice statement, got to the NYEPAY web site.