Office of Children and Family Services

The Office of Youth and Young Adult Services

National Crisis/Referral Numbers

All numbers are available any hour of any day unless otherwise noted.

Al-Anon/Alateen Hotline
  • Phone: 800-344-2666

Help for the family of problem drinkers.

The Boys Town National Hotline
  • Phone: 800-448-3000

Children and parents can call with any problem.

Childhelp National Child Abuse Hotline
  • Phone: 800-422-4453

Crisis intervention, information, literature, and referrals to thousands of emergency, social service, and support services.

Covenant House Nineline:

Help for youth, teens, and family with homelessness, abuse, drugs, message relays, and runaways.


A place to report child sexual exploitation, including pornography, online enticement for sex acts, molestation outside the family, sex tourism, prostitution, and unsolicited obscene materials.

NAMI Helpline

Information about mental health issues; referrals to support groups and educational programs. Monday through Friday, 9 a.m. to 4:45 p.m. Staffed by the National Alliance for the Mentally Ill.

National Drug and Alcohol Treatment Referral Service
  • Phone: 800-662-4357

A referral service; not a hotline.

National Runaway Switchboard

Nonjudgemental, confidential crisis intervention for youth and families; local and national referrals.

The National Suicide Prevention Lifeline
  • Phone: 800-273-8255
  • Phone: 800-784-2433

Free services for anyone in suicidal crisis and anyone who knows someone in crisis.

National Teen Dating Abuse Helpline

Speak with advocates trained in domestic violence; speak or chat online with peer advocates from 4 p.m. to midnight.

Rape, Abuse, and Incest National Network

RAINN operates the National Sexual Assault Hotline with 1,100 rape crisis centers providing free, confidential advice by phone and online chat.

SAFE (Self-Abuse Finally Ends)

Information line answered Monday through Friday, 8 a.m. to 4 p.m.

The Trevor Helpline

National crisis and suicide prevention helpline for LGBTQ youth. Nonjudgemental, trained counselors listen and understand.

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