Office of Children and Family Services

Division of Child Care Services

Division of Child Care Services Home Page

The New York State Office of Children and Family Services provides a range of resources to help parents with their child care needs, people who want to start or are currently running child care programs, and anyone with a concern about the health or safety of a child in a day care program.

Comprehensive Background Clearance Information

New Information

Policy Directives

Frequently Asked Questions - Update February 11, 2020

New Emergency Regulations

OCFS has issued new emergency regulations that make changes to the rules for comprehensive background checks to ease the burden on programs and parents. These new regulations went into effect on February 7, 202o and are open for public comment until April 7, 2020. You can find them here:




Quality Stars

QUALITYstarsNY is New York State's quality rating and improvement system. It is a voluntary program to rate, improve and communicate levels of quality in all regulated early care and learning programs. Read more about the important QUALITYstarsNY initiative.


Child Care Complaints:
In NYS (toll-free):
(800) 732-5207
311 or (800) 732-5207

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