Website Accessibility

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Website Accessibility Policy

The Office of Children and Family Services maintains its website to allow general accessibility using standards set forth by the Office of Information Technology Services (ITS). Pages on this site are reviewed and revised to be accessible to individuals with disabilities in accordance with provisions of Section 508 of the Workforce Investment Act and the Americans with Disabilities Act.

Every reasonable effort is made to keep the website in at least Level A and Double-A conformance with Priority Level 1 and 2 checkpoints of the current World Wide Web Consortium accessibility guidelines.

Use of Assistive Technology to View This Website

Reasonable efforts will be made to accommodate all users who utilize standards compliant Web browsers as well as enabling software or assistive devices. We welcome comments on how to improve the site’s accessibility for users with disabilities.

If you use assistive technology and the format of any material on our website interferes with your ability to access the information, please contact us at info@ocfs.ny.gov for assistance. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address of the requested material, and your contact information.

Site Content

The OCFS website is large and contains documents stored in multiple formats, including PDFs and Microsoft Office documents for download.

Graphics and Images

Images and graphics on the site either contain alternative text with descriptions of the image for screen reading software or are flagged as decorative so that the screen reading softare knows to ignore the image.

PDF Documents

Depending on your browser settings, PDFs will either download onto your computer or display in the browser window.

If you use assistive technologies to read PDFs, the preferred method is to download the PDF and view it directly with your preferred assistive software.

Browsers plugins to open PDFs directly in the browser window are not necessarily compatible with assistive technologies.

Downloading PDFs

To manually download a PDF:

  1. Select the lnk with your right mouse button or its equivalent to access the shortcut menu.
  2. From the shortcut menu, select the Save or Download option.

PDF Resources

Some useful external links for working with PDFs:

Microsoft Office Documents

Microsoft Office documents include Word, Excel, and PowerPoint documents.

When you select a link to a Microsoft Office document:

  • Microsoft Edge and Explorer will prompt you for whether to Open or Save the document.
  • All other browsers will download the document.

If you are using Edge or Explorer to view a Microsoft document, the browser will open document in the appropriate application. If you do not have the necessary application, the browser will try to install Microsoft controls to display the document in the browser. You may be required to approve these before they will install or run.

Other browsers require you have Microsoft Office or Microsoft document reader to read the document once it has downloaded.

If you are using an Apple Mac, then Pages, Numbers, and Keynote should all open Microsoft Office documents normally.