Compendium of Services: Orleans County

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Domestic Violence

Orleans County Department of Social Services

14016 Route 31 West
Albion, NY 14411

Phone: 585-589-7000

Non-residential services.

Pathstone Corporation

400 East Ave.
Rochester, NY 14607

Phone: 585-340-3300

Residential and non-residential services.

Healthy Families New York

Niagara County Department of Social Services

1522 Main St.
Niagara Falls, NY 14305

Phone: 716-285-6984
Web Site: Healthy Families New York
Serving: Niagara County , rural areas of Orleans county

Healthy Families New York (HFNY) targets expectant parents and parents with an infant less than three months of age who have characteristics that place them at high risk for child abuse or neglect and live in vulnerable communities marked by high rates of poverty, infant mortality, and teen pregnancy. Healthy Families New York (HFNY)’s home visitors provide families with support, education, and linkages to community services

Pinnacle Community Services

1522 Main St.
Niagara Falls, NY 14305

Phone: 716-285-6984
Web Site: Healthy Families New York
Serving: Niagara County outside of Niagara Falls, Oleans County

Healthy Families New York (HFNY) targets expectant parents and parents with an infant less than three months of age who have characteristics that place them at high risk for child abuse or neglect and live in vulnerable communities marked by high rates of poverty, infant mortality, and teen pregnancy. Healthy Families New York (HFNY)’s home visitors provide families with support, education, and linkages to community services.

Kinship

Kinship Navigator Program Catholic Family Center

87 N. Clinton Ave.
Rochester, NY 14604

Phone: 877-454-6463
Email: navigator@nysnavigator.org
Web Site: New York State Kinship Navigator

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.

Prevention

Prevent Child Abuse NY - Parent Helpline

4 Global View
Troy, NY 12180

Phone: 1-800-CHILDREN
Serving: Statewide

Regional Child Abuse Prevention Initiatives utilizing the Protective Factors Framework training and convening cross-systems coalitions in four communities. Parent Information and Resource Center, including the Parent Helpline that assists parents/caregivers through calls, emails, and in-person requests, and website searches. Enough Abuse Campaign to reduce child sexual abuse. PCANY began as the Standard of Quality for Family Strengthening and Support (SOQ) trainer for the New York State Family Support Network (NYSFSN) during this past year. All of these activities include a parent leadership/engagement component.

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