System/Network - Windows 7 - Office 2010

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Voluntary Agency Security Administrator’s Guide: Account Creation and Management

The creation and management of CONNECTIONS user accounts is a multistep process that requires a voluntary agency administrator to access to two separate applications on two separate domains: the WebStar application on the HSEN domain and the ARS application on the SVC domain. Because these applications can only be accessed from the NYS network, the administrator must also have SSL-VPN permission and an RSA token.

This guide outlines the steps needed to apply for each of these accounts and permissions, illustrates basic navigational tasks within both WebStar and ARS and contains a troubleshooting section for resolving problems accessing the state network, WebStar and ARS from non-state owned equipment.

Office 365 Migration: Helpful Documentation

Citrix Information 2013

OFT Customer Relations Memos

Installing a Default Printer

Equipment Change Forms

Please use the forms below whenever a change involving CONNECTIONS equipment is planned.

System/Network Archive Page

Older information has been moved to the archive page.

The archive page contains information related to the operation of the system/network.