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Contents
Voluntary Agency Security Administrator’s Guide: Account Creation and Management
The creation and management of CONNECTIONS user accounts is a multistep process that requires a voluntary agency administrator to access to two separate applications on two separate domains: the WebStar application on the HSEN domain and the ARS application on the SVC domain. Because these applications can only be accessed from the NYS network, the administrator must also have SSL-VPN permission and an RSA token.
- Password Self-Service Portal: password.ny.gov
- OCFS 4827 - SSL-VPN Request form
- OCFS Remote Access Help page
- ITS RSA Token Self Service Console: mytoken.ny.gov
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Active Directory Admin Request Form (being updated)
Please contact your CONNECTIONS Implementation Specialist for assistance: Regional Implementation Staff Contact List - NYS VPN Access site: nysra.ny.gov/svc
Installing a Default Printer
Equipment Change Forms
Please use the forms below whenever a change involving CONNECTIONS equipment is planned.