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- Customer Care Center: 1-844-891-1786
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- CONNECTIONS Communications: connectionsi@ocfs.ny.gov
Contents
Tip Sheets
Placement Window
- Accepting or Declining a Referral (November 2019)
- Closing or Withdrawing a Placement Request (November 2019)
- Completing a Placement Request (October 2019)
- Entering Congregate Care Resource Characteristics (February 2021)
- Getting Ready to Search in the Placement Dashboard Window (March 2024)
- Initiating a Request with "New Using" (October 2019)
- Initiating the Placement Request (March 2023)
- Reviewing Referral Responses and Placing a Child (March 2024)
- Searching for Resources and Sending Referrals (October 2019)
- Using an Exact Search (January 2020)
- Using the Placement Module to Modify Activities Data (January 2020)
- Verifying a Placement (October 2019)
Activities Window
- 1017 Direct Placement with a Relative-Other Suitable Person (June 2023)
- Activities Coding for Family First - Foster Care (March 2023)
- Activities Task Tips (December 2020)
- Activities Window Security Tip Sheet (December 2020)
- Activities Worksheet for Legal Entries (April 2023)
- Documenting Eligibility: Candidacy for Foster Care (January 2021)
- Documenting Respites (October 2023)
- Documenting Youth in OCFS Custody or Placement (January 2024)
- Finalizing an Adoption (September 2023)
- LDSS-3468: Activities Adoption Input (October 2023)
- PINS Pre- and Post-dispositional Placements (November 2023)
- Using the Placement Module to Modify Activities Data
Security Tip Sheets
- Accessing Someone Else's Workload and To-Dos (February 2021)
- Creating an On-Call Unit for Accepting After-Hours SCR Reports (September 2020)
- Placement Business Functions (October 2019)
- Adding a User to CONNECTIONS (September 2023)
- Agency Access and Organizational Hierarchy (August 2020)
- Data Redaction (December 2020)
- Encrypting Email (June 2014)
- Removing a worker from CONNECTIONS (May 2021)
- Specialty Path Access (August 2020)
- Understanding Designees and Assignees (February 2021)
- Understanding Business Functions (August 2020)
- Working with Units (February 2021)
CPS/FAR Tip Sheets
- Maintaining the Child Role for CPS Investigation Stages (September 2024)
- Adding Article 10 Information (January 2023)
- Creating and Maintaining the On-Call Schedule (December 2020)
- The Complete Guide to Progress Notes (May 2018)
- Consolidating Duplicate CPS Investigation or FAR Stages (February 2021)
- CPS Intake (February 2021)
- Creating a FAR-Associated FSS (February 2023)
- Creating an FSI from a CPS Investigation (September 2020)
- The Family Relationship Matrix (FRM) (December 2020)
- Intake Priority Closures: Closing a Duplicate CPS Report (DUP) and Additional Information (ADD) (February 2021)
- Local Data Maintenance on Closed Investigation (INV) Stages (June 2020)
- Combined Open Case Inquiry (July 2020)
- INV/FAR Open Case Inquiry Report (July 2020)
- Reviewing Intake Stages in CONNECTIONS (February 2021)
FAD Tip Sheets
- Accessing the FAD Closure Report (September 2020)
- Adding a Provider/Resource (July 2021)
- Borrowing Another District's Foster Home (January 2024)
- Creating and Maintaining Contracts in CONNECTIONS (January 2019)
- Common Foster and Adoptive Home (FAD) Tasks (September 2023)
- Family First Supervised Setting Programs (SSP) (May 2022)
- Foster Care Transfer Procedures (February 2023)
- Recording KinGAP Data (April 25, 2022)
- Resolving Common Adoption Subsidy Database Connections Issues (October 2022)
Services Workers
- 1017 Direct Placement with a Relative-Other Suitable Person (June 2023)
- Children in Foster Care Who Are Parents-Handling "8D" Infants (April 2021)
- Combined Open Caseload Inquiry (OCI) Report (July 2020)
- The Complete Guide to Progress Notes (May 2018)
- Completing the Missing Child Window for Family Services Stages (July 2020)
- The CONNECTIONS-WMS Interface (February 2021)
- Creating a Child Case Record for a Legally Freed Child (June 2023)
- Designating Health Responsibility (February 2021)
- Documenting Eligibility-Candidacy for Foster Care (January 28, 2021)
- The Family Relationship Matrix (FRM) (December 2020)
- FASP Tip Sheet (August 20, 2021)
- Filtering the Person View of the Workload to Locate 21-Year-Old Youth (July 2018)
- Finalizing an Adoption (September 2023)
- FSS Case Closure (2005)
- Health Services Component (2007)
- Linking an FSI to a case (Sept. 7, 2021)
- NYTD Reporting Requirements Tip Sheet (September 2020)
- Permanency Hearing Report Process (June 2022)
- PHR Submission Edits (July 2021)
- PHR Title Page: Updating Type and Date of Placement (July 2021)
- Plan Amendments and Removal Updates (February 2021)
- Preventive Services for a Pregnant Woman and her Unborn Child (February 2021)
- Progress Notes - Successfully Documenting Casework Contacts with Children in Foster Care (March 2016)
- Recording Essential Information When a Child Enters Care (August 2024)
- Recording Sex Trafficking Screening Information for Family Services (July 2020)
- Updating O & A Blocks (June 15, 2022)
- Uploading Family First Documents (October 2023)
All Workers
- Accessing Online Resources (June 2024)
- Recording AFCARS Information (July 2023)
- The Complete Guide to Progress Notes (May 2018)
- Creating a Court Ordered Investigation Family Services Stage (FSS) (October 2022)
- Creating a Family Services Intake Stage (September 2022)
- Data Redaction (December 2020)
- District Agency Profile (DAP) (2009)
- Family Services OCI Report Version 3 Tip Sheet (June 2020)
- Implied Role/Cross District Access (September 2021)
- Multiple PIDs: Troubleshooting Merge Error Messages (February 2021)
- Narrative Recovery (November 2011)
- Person Unrelate (September 2020)
- Progress Notes Instructions (March 2011)
- Records Retention (October 2015)
- Required Uploads in CONNECTIONS (August 2024)
- Upload Categories and Subcategories (September 2024)
- Using Reminder To-Dos to Share Confidential Information (January 2022)
- Uploading Photos and Documents in CONNECTIONS Job Aid v 4.0 (August 2022)
- User Resource Information (2006)
Training Handbooks
- Child Protective Services Handbook (2024)
- Case Management Handbook (2022)
- Foster Care Handbook (2016)
Job Aids For CPS Workers
- CONNECTIONS Person Relate/Merge Procedural Update
- CONNECTIONS Build 18 Job Aid: Changes to CPS Functions v1.3 (dated 9/22/05)
- CONNECTIONS Build 15/15.1 Job Aid CPS: Data Maintenance (dated 7/30/02) CONNECTIONS Tip Sheet - CPS Intake (dated 7/27/04) */ ?>
- CONNECTIONS Tip Sheet - Safety Assessment (dated 2/23/06)
Job Aids For FAD Workers
Build 15
- CONNECTIONS System Build 15 FAD: Changes Affecting FAD and Related Common Functions(dated 4/15/02)
- CONNECTIONS Build 15 FAD: The Foster and Adoptive Home Record Summary (FRS) (dated 4/12/02)
- CONNECTIONS System Build 15.1 FAD: Local Data Maintenance (LDM) (dated 7/22/02)
- CONNECTIONS System Build 15.1: Vacancy Control (dated 7/24/02)
Fiscal Job Aids
- CONNECTIONS Guide: Adding a Provider/Resource to CONNECTIONS (dated 5/7/04)