Desktop PC Replacement - Attachment B
ATTACHMENT B
CONNECTIONS WORKSTATION REPLACEMENT PROJECT
HARDWARE DELIVERY & INSTALLATION SERVICES
IBM WILL PROVIDE HARDWARE ASSEMBLY AND SOFTWARE IMAGING
AT A CENTRAL REDISTRIBUTION FACILITY. THE FACILITY IS DESIGNED TO ACQUIRE,
STORE AND ASSEMBLE ALL COMPONENTS NEEDED TO BUILD COMPLETE WORKSTATION
AND PRINTER CONFIGURATIONS.
IBM WILL PACKAGE, DELIVER AND INSTALL EQUIPMENT FOR
EACH SITE:
- PROVIDE JUST IN TIME DELIVERY - DELIVERY TO SITE DAY OF INSTALLATION
- REPORT TO NYS SITE CONTACT UPON ARRIVAL AT SITE
- REVIEW THE SITE WORK ORDER WITH SITE CONTACT
- PARTICIPATE IN WALK-THRU TO VERIFY EQUIPMENT PLACEMENT
- UNPACK AND REMOVE BOXES
- MOVE EQUIPMENT FROM LOADING DOCK/STAGING AREA TO INSTALLATION LOCATION
- CONNECT NEW HARDWARE AND ACCESSORIES TO EXISTING POWER AND NETWORK
JACKS
- RUN SCRIPTS TO CUSTOMIZE WORKSTATIONS
- WHEN APPLICABLE, CREATE/DEFINE/ASSIGN THE SPECIFIED PRINTER CONFIGURATION
FOR NETWORK PRINTER CONNECTIVITY
- PERFORM UNIT TESTING PER UNIT ACCEPTANCE CRITERIA TO BE DEFINED BY
NYS
- AFFIX NYS SUPPLIED STICKER TO CPU AND MONITOR
- UPDATE WEB SITE WITH SERIAL NUMBERS OF NEW EQUIPMENT
- LEAVE WITH SITE CONTACT TWO COPIES OF MANUALS, DIAGNOSTIC MEDIA, STANDARD
CDs, ETC. THAT ARE PACKAGED WITH EACH WORKSTATION.
- ENSURE ALL PACKING MATERIAL IS REMOVED AND INSTALLATION AREA IS RETURNED
TO ORIGINAL CONDITION
CONNECTIONS WORKSTATION REPLACEMENT PROJECT
EQUIPMENT REMOVAL SERVICES
IBM WILL PROVIDE EQUIPMENT REMOVAL SERVICES. REMOVAL
OF EQUIPMENT WILL OCCUR ONLY AT SITES WHERE THE IBM TEAM INSTALLS NEW
EQUIPMENT. THIS IS ON A ONE-FOR-ONE SWAP BASIS.
IBM INSTALLATION TEAMS WILL:
- REMOVE OLD EQUIPMENT CONCURRENT WITH THE INSTALLATION OF NEW EQUIPMENT
- VALIDATE EQUIPMENT TO BE RETURNED IS FUNCTIONAL
- VALIDATE SERIAL NUMBER AND MODEL TYPE AGAINST THE NYS PROVIDED WORK
ORDER TO ENSURE DESIGNATED MACHINES ARE REMOVED
- PURGE ALL DATA PRIOR TO REMOVING FROM SITE
CONNECTIONS WORKSTATION REPLACEMENT PROJECT
SITE ACCEPTANCE
IBM WILL:
- PRINT COMPLETE WEB SITE REGISTRATION FOR SITE, OBTAIN SITE CONTACT
SIGNATURE, AND LEAVE SIGNED DOCUMENT WITH SITE CONTACT