Office of Children and Family Services

Compendium of Services for ORLEANS County

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Orleans County

DV

Orleans County Department of Social Services

14016 Route 31 West
Albion, NY 14411
(585) 589-3159

Non-residential services


DV

Pathstone Corporation

400 East Avenue
Rochester, NY 14607
(585) 340-3300

Residential and non-residential services.


Trust Fund

Prevent Child Abuse NY - Parent Helpline

33 Elk Street, 2nd Floor
Albany, NY 12207
1-800-CHILDREN

Parent Helpline

1-800-CHILDREN (toll free)

(1-800-244-5373)

 

Parent Helpline is an information and referral service for parents, professionals, and others who want to find help and support for families. It is a free, confidential, and multilingual line, available for anyone in New York State.  Services are available 7 days a week from 9 a.m. to 10 p.m.  After 10 p.m., you can leave a message with our live answering service and a Helpline Specialist will return your call the following morning.

 

Parent Helpline is a program of Prevent Child Abuse NY

33 Elk Street, 2nd Floor

Albany, NY 12207

info@preventchildabuseny.org

www.preventchildabuseny.org

 


Kinship

Kinship Navigator Program Catholic Family Center

30N Clinton Avenue
Rochester, NY 14604
877-454-6464

Kinship Navigator Program
Catholic Family Center
30N Clinton Avenue
Rochester, New York 14604
www.nysnavigator.org
877-454-6463 (toll free)
585-232-1840 x4028

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.
 


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