Office of Children and Family Services

Compendium of Services for MONROE County

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Monroe County

DV

Alternatives for Battered Women, Inc.

PO Box 39601
Rochester, NY 14604
(585) 232-5200

Residential and/or non-residential services


Trust Fund

Hillside Children's Center

89 Genesee Street
Rochester, NY 14611
(585) 436-0370

These centers offer families with young children a broad array of resources and programs to support families including parenting education, parent-child playgroups, Parents Anonymous, and developmental screenings


DV

Lifespan of Greater Rochester, Inc.

1900 South Clinton Avenue
Rochester, NY 14618
(585) 244-8400

Non-residential services


Trust Fund

Prevent Child Abuse NY - Parent Helpline

33 Elk Street, 2nd Floor
Albany, NY 12207
1-800-CHILDREN

Parent Helpline

1-800-CHILDREN (toll free)

(1-800-244-5373)

 

Parent Helpline is an information and referral service for parents, professionals, and others who want to find help and support for families. It is a free, confidential, and multilingual line, available for anyone in New York State.  Services are available 7 days a week from 9 a.m. to 10 p.m.  After 10 p.m., you can leave a message with our live answering service and a Helpline Specialist will return your call the following morning.

 

Parent Helpline is a program of Prevent Child Abuse NY

33 Elk Street, 2nd Floor

Albany, NY 12207

info@preventchildabuseny.org

www.preventchildabuseny.org

 


Public / Private Partnership

EnCompass Resources for Learning

274 Pinnacle Road
Rochester, NY 14623
585-210-4715

An enhancement to the Reinvest in Youth model that serves youth with a PINS petition or at risk of being adjudicated-provides wrap around services with an educational enhancement and summer enrichment programming. Program also trains teachers in trauma-informed care practices.


Public / Private Partnership

Hillside Work Scholarship Connections, Inc.

1183 Monroe Avenue
Rochester, NY 14607
585-654-1486

Program that provides services to at risk youth that have fallen behind and may not be promoted with their class at the end of the school year or graduate on time. Program provides academic support, career exploration, job skills training, and post-secondary planning and support.


Trust Fund

Lifespan of Greater Rochester, Inc.

1900 South Clinton Avenue
Rochester, NY 14618
(585) 244-8400

Elder Abuse Prevention Program with dedicated social worker to serve as a liaison and resource for cases identified by staff in hospitals, skilled nursing facilities, adult homes, assisted living programs, and certified home health agencies. A partnership with Ibero will provide intervention services to elder Latinos including outreach to identify clients; provide intake and screening; ongoing elder abuse case management; and refer clients to and connect them with local resources.


Kinship

Kinship Navigator Program Catholic Family Center

30N Clinton Avenue
Rochester, NY 14604
877-454-6464

Kinship Navigator Program
Catholic Family Center
30N Clinton Avenue
Rochester, New York 14604
www.nysnavigator.org
877-454-6463 (toll free)
585-232-1840 x4028

Assists Kinship caregivers, and children in their care, in gaining access to information and community support services. Any caregiver residing in the State is able to utilize the toll-free phone line or website to identify Kinship care related services in their home locale. In addition, Kinship specialists are available to assess caregiver needs and develop a plan of action.
 


Child Advocacy Center

Bivona Child Advocacy Center

275 Lake Avenue
Rochester, NY 14608
(585) 935-7803

A CAC brings a multidisciplinary team approach by providing a non-threatening, child-focused environment where investigations, evaluations, treatment, and prosecution of child sexual and/or physical abuse cases are conducted by team members and where appropriate supportive services to victims and their non-offending family members are provided.


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