Office of Children and Family Services

Important Product Safety Recalls

Twin Go Recalls Baby Carriers Due to Fall Hazard posted 6/28/2016

http://www.cpsc.gov/Global/Images/Recall/2016/16157/16157.jpg

Recall Summary
Name of product:
Baby carriers

Hazard:
The waist buckle can break, posing a fall hazard to children in the carrier.

Remedy:
View Details Repair Consumer Contact:
TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on “Product Recall” at the bottom of the page for more information.

Report an Incident Involving this Product
Recall Details
In conjunction with

Canada flag
Units

About 4,000 (in addition, about 160 were sold in Canada)
Description

The Twin Go Original Carrier is an infant carrier designed to carry one or two babies against the caregiver’s body at the waist. It is intended for babies that are from 10 to 45 pounds. “Twin Go” is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband. Batch numbers included in this recall: 23014024003, 01515026003, and 21615019001. They were sold in fabric that is black on the outside and blue or orange on the inside.
Incidents/Injuries

The firm has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada and two in the UK. No injuries have been reported.
Remedy

Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.
Sold at

Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215.
Importer(s)

TwinGo LLC, of Mclean, Va.
Manufactured in

China

 

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