Office of Children and Family Services

Caseworkers Make a Difference

Caseworkers Make a Difference

Strengthening the stability, competency and satisfaction of the child welfare workforce are a few of the goals the Office of Children and Family Services (OCFS) has set as part of the Child and Family Services Review (CFSR). 

In collaboration with the New York Public Welfare Association (NYPWA) and the Council of Family and Child Caring Agencies (COFCCA), OCFS is promoting child welfare as a profession.

Together we will be targeting our efforts in two areas:

  • developing tools to aid in the recruitment and retention of highly qualified caseworkers; and
  • increasing public awareness and understanding of the professional role of caseworkers.

The theme of the campaign is “Caseworkers Make a Difference.”

This website contains videos ans poster to educate the public on the professional role of caseworkers.

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