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Division of Child Care Services

Help Paying for Child Care (Español)

In general, families are eligible for financial assistance if they meet the state's low income guidelines and need child care to work, look for work, or attend employment training. You are guaranteed child care if you are on Temporary Assistance and need child care in order to meet any work participation requirements. You are also guaranteed assistance in paying for child care for one year after leaving Temporary Assistance if you left Temporary Assistance for a job and need child care to go to work. Your County Department of Social Services (in New York City, the Human Resources Administration and Agency for Child Development) determines family eligibility based on income, reasons for needing day care, and your child's age and individual needs. In most cases, families receiving a child care subsidy can choose any legal child care provider.

If you are interested in finding out if you are eligible for a child care subsidy, or if you would like to apply for a subsidy for your child, contact your local Department of Social Services. If you want general information about child care subsidies, your local Child Care Resource and Referral Agency (CCRR) can also help you.

Local Social Service Districts Child Care Section of the Child and Family Services Plans

2013 Tax Season Approaching

With tax season soon approaching, the Office of Children and Family Services (OCFS) staff are happy to share valuable information on the Earned Income Tax Credit  (EITC) at http://www.irs.gov/Individuals/EITC-Home-Page--It%E2%80%99s-easier-than-ever-to-find-out-if-you-qualify-for-EITC to prepare for the 2013 tax season.   This information includes various ways families can be assisted in filing their taxes at Volunteer Income Tax Assistance (VITA) sites.  We especially want to share this information with local Child Care Centers and Family Child Care Homes, as they are in contact with potential eligible families.

Contact Us

There are three different types of offices or agencies that can help you with your child care needs. Each type is further explained within the specific topic they cover.

To view an alphabetical listing of the offices or agencies available select one of the following:

NYS OCFS Division of Childcare Services (Home Office)
South Building, Room 309
52 Washington Street
Rensselaer, NY 12144-2796
(518) 474-9454

If you have a complaint against a day care program, click here.

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OCFS Disclaimer

Important Numbers

  • Child Care, Foster Care and Adoption:
    1-800-345-KIDS (5437)
  • Child Care Complaint Line:
    1-800-732-5207
    311 or 646-632-6101 NYC
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