Office of Children and Family Services

Division of Child Care Services

***New Online Training Course*** Managing Challenging Behavior: Birth to 18 Months

Childcare providers can participate in this 1 ½ hour web-based online training course at any time, 24 hours a day, 7 days a week.

During this fully narrated course trainees will learn important information pertaining to behaviors of infants from birth through 18 months that may be seen as challenging. Learning points of the training are enhanced throughout using video clips and interactive exercises.

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Important Numbers

  • Child Care, Foster Care and Adoption:
    1-800-345-KIDS (5437)
  • Child Care Complaint Line:
    1-800-732-5207
    311 or 646-632-6101 NYC