Office of Children and Family Services

New York State Commission for the Blind

NYSCB COMPREHENSIVE SERVICE CONTRACT VENDOR AGENCY REPORT CARD

Agency:

Association for the Visually Impaired, Inc.   
Email: avi@avi-eyes.org
260 Old Nyack Turnpike
Spring Valley, NY 10977
Phone: (845) 574-4950

Service Area: Orange, Rockland, and Westchester (job placement only) counties

Program Sites: One site (Spring Valley, NY)

Population Served: Individuals who are visually impaired or legally blind

Staff Configuration: Rehabilitation Teaching – 1 full-time / 2 part-time staff, Orientation & Mobility Training – 1 full-time / 2 part-time staff, Social Work – 2 full-time staff, Job Placement – 1 full-time staff.

Date of Review: March 3, 2009

Description of Services
 

ADAPTIVE LIVING PROGRAM (ALP)
The goal of the Adaptive Living Program (ALP) is to make a comprehensive package of rehabilitation services available to individuals who are legally blind and are not seeking paid employment. 

  • ALP-2:  Rehabilitation services provided to older individuals to assist

them to achieve a greater level of safety and confidence in their living environments.

  • ALP-2E:  Services provided to older individuals who require services in excess of the typical ALP-2 program in order to achieve their goals when   special consumer needs are identified during the assessment.
  • ALP-3: Rehabilitation services provided to individuals who will be                                                                                 

served under the VR program with the goal of homemaker. 

CORE ASSESSMENT

  • Determines a consumer's readiness for Core services
  • Establishes a baseline of skill against which future progress can be compared, and
  • Provides information about the amount of time services may take in order to assist the NYSCB counselor and the consumer in their vocational planning.

CORE                                                                       
Core services are designed to provide consumers, including high school and college students, with comprehensive and integrated training in basic life skills to prepare them for competitive or supported employment.   There are three skills areas necessary to function as employed persons:

  • Safe travel/orientation and mobility
  • Personal care/rehabilitation teaching
  • Job skills
  • Social casework – may be provided on as needed to support other skill areas

VOCATIONAL ASSESSMENT/DVE (DIAGNOSTIC EVALUATION)
A brief, time limited process to determine a person's resources, assets, interests and capabilities toward developing skills necessary for employment  incorporating a comprehensive, systematic  approach to engage the individual as an active participant in the assessment process, and including a thorough participatory interview with the individual and, as appropriate, with significant others.

ACADEMIC INSTRUCTION ASSESSMENT

  • Determines a consumer's readiness for Academic Instruction services
  • Establishes a baseline of skill against which future progress can be compared
  • Provides information about the amount of time services may take, in order to assist the NYSCB counselor and the consumer in their vocational planning.

ACADEMIC INSTRUCTION
Academic instruction may include educational programs adapted for individuals who are legally blind in the areas of Adult Basic Education, English as a Second Language, High School Equivalency, College Preparatory and Academic Tutoring to improve, enhance or supplement their academic or educational achievement levels as in a selected or anticipated vocational goal.

VOCATIONAL SKILLS TRAINING ASSESSMENT

  • Determines a consumer's readiness for Vocational Skills Training Services,
  • Establishes a baseline of skill against which future progress can be compared, and,
  • Provides information about the amount of time services may take, in order to assist the NYSCB counselor and the consumer in their vocational planning        

VOCATIONAL SKILLS TRAINING
Vocational skills training is hands-on, experiential learning for service, clerical, industrial or technology related occupations.  This training is provided to consumers to prepare them for a specific occupational goal for entry or re‑entry into gainful employment consistent with the individual's interests and capabilities as identified in their mutually agreed upon Individualized Plan of Employment (IPE).

PRE-VOCATIONAL SKILLS ASSESSMENT (FOR YOUNG ADULTS)

  • Determines a consumer's readiness for Pre-Vocational Skills services
  • Establishes a baseline of skill against which future progress can be compared, and
  • Provides information about the amount of time services may take, in order to assist the NYSCB counselor and the consumer in their vocational planning.

PRE-VOCATIONAL SKILLS TRAINING (FOR YOUNG ADULTS)
Pre-vocational skills are those specific skills necessary for vocational clarification, job seeking, on-the-job behavior and skills, and life-related activities which support the person in job retention.  The development of pre-vocational skills includes the provision of services to parents to gain their support as their child prepares to go to work.

WORK EXPERIENCE TRAINING
Consumers starting work experience training services participate in a time-limited experience which: (1) provides the consumer with an understanding of the work environment, and work-related behaviors, work skills and work experience; and (2) provides NYSCB with information on how the consumer performed in the work setting.

PLACEMENT ASSESSMENT

  • Determines a consumer's readiness for Job Placement services
  • Establishes a baseline of skill against which future progress can be compared, and
  • Provides information about the amount of time services may take, in order to assist the NYSCB counselor and the consumer in their vocational planning.

PLACEMENT 1
Consumers referred by a NYSCB counselor obtain non‑subsidized employment in an integrated setting following participation in placement activities outlined in a mutually agreed upon job placement plan prepared in consultation with the consumer, the NYSCB counselor and the Contractor's placement specialist.

PLACEMENT 2
This applies to consumers who have been placed in employment under Placement #1 and receive support to maintain that employment continuously for at least 90 days. Any placement services that provide support to the consumer in performing the essential duties of the job are appropriate under this outcome.

PLACEMENT 3
Consumers referred by a NYSCB counselor, whose existing community based, non-subsidized jobs are at risk as a result of their legal blindness, retain continuously, for at least 90 days following participation in employment related activities outlined in a mutually agreed upon job placement plan prepared in consultation with the consumer, the NYSCB counselor, and the Contractor's  placement specialist. This applies to eligible consumers who are currently employed in a community-based and non-subsidized job, but are at risk for losing employment as a result of the visual impairment.

REPORT
AGENCY:

Total agency review sample of 19.6 % of all successful cases for the eighteen month period from 4/1/2007 to 9/30/2008.

SERVICES

% OF SUCCESS CASES  SAMPLED

AVG. # OF UNITS OF SERVICE PROVIDED

AVG. LENGTH OF  TIME FOR SERVICE PROVISION

ADAPTIVE LIVING PROGRAM  2

17.0%

10.9

4.2 months

ADAPTIVE LIVING PROGRAM  2E

14.3%

19.5

5.9 months

ADAPTIVE LIVING PROGRAM 3

38.5%

30.5

8.6 months

CORE ASSESSMENT

23.1%

2.7

13.7 days

CORE

31.7%

18.3

3.5 months

VOCATIONAL ASSESSMENT & DVE

N/A

N/A

N/A

ACADEMIC INSTRUCTION ASSESSMENT

N/A

N/A

N/A

ACADEMIC INSTRUCTION

N/A

N/A

N/A

VOCATIONAL SKILLS ASSESSMENT

30.0%

1.0

12.5 days

VOCATIONAL SKILLS TRAINING

40.0%

24.0

9.0 days

PRE-VOCATIONAL SKILLS ASSESSMENT

N/A

N/A

N/A

PRE-VOCATIONAL SKILLS TRAINING

N/A

N/A

N/A

WORK EXPERIENCE TRAINING

50.0%

12.0

2.4 months

PLACEMENT ASSESSMENT

31.3%

1.4

1.0 days

PLACEMENT 1

75.0%

5.5

2.4 months

PLACEMENT 2

75.0%

4.5

2.5 months

PLACEMENT 3

100.0%

1.0

1.0 days

CONSUMER SATISFACTION SURVEY

Surveys are conducted by telephone with consumers prior to the review. Answers are
based on a scale from one to ten, with one being the worst and ten being the best.

SERVICES

# of Consumers
Surveyed

Average Satisfaction Score

ADAPTIVE LIVING PROGRAM

5

9.2

VOCATIONAL REHABILITATION

1

8.0

ADDITIONAL REPORT CARD/SURVEY INFORMATION:    N/A