Office of Children and Family Services

Adoption Services

Post Adoption Help for Families

The Office of Children and Family Services is committed to identifying connections to the services most frequently sought by adoptive families in need of support. The contacts listed are intended to cover the broadest range of needs. In this, as in much of the advocacy you do for yourselves, be aware of how the response feels to you. If something does not appear to be meeting your family’s needs, try a different provider or even a different direction.

Crisis Links/Hotline Numbers

Toll Free Hotline Telephone Numbers:

  1. 2-1-1
  2. 3-1-1 (New York City only)
  3. Life Net: 1-800-LifeNet (1-800-543-3638) (English)
    • 1-877-Ayudese (1-877-298-3373) (Spanish)
    • 1-877-990-8585 (Asian Life Net)
    • 1-212-982-5284 (TTY) 
  4. National Youth Crisis Hotline: 1-800-442-HOPE (4673)
  5. Boys Town Suicide and Crisis Line: 1-800-448-3000  or 1-800-448-1833 (TDD)
  6. National Runaway Switchboard:1-800-RUNAWAY 1-800-786-2929
  7. Advocates for Children (Education)  Helpline: 1-866-427-6033 (M-F, New York City only)

*** If you or someone you know is currently in immediate danger of being harmed, we urge you to call 911 now.

Resources/Information Web Sites

Services for Children & Families

OCFS and your local department of social services are available to support and assist adoptive families. Please consider contacting your local department of social services, as well as, the other agencies listed here to help identify needed services, direct you to community resources and other adoptive parents, or just to provide a listening ear.

TANF Post Adoption Funding

Governor Cuomo Announces $1.57 Million For Post-Adoption Services
(OCFS contact for TANF Post Adoption Programs,

New York Council on Adoptable Children (Area served - NYC)

Program Contact: Barbara Rincon
589 Eighth Ave.
New York, NY 10018

Program Description:
Regional/Permanency - Agency will provide a host of services designed to prevent dissolutions and placement disruptions, including crisis intervention, support groups, parent education and training, family counseling, recreational/cultural activities for families, youth development, money management and information and referral, etc.

Abbott House (Area served - Orange and Dutchess Counties)

Program Contact:  Hector Morell
100 Broadway
Irvington-on-Hudson, NY 10533

Program Description:
Regional Center - Abbott House will provide comprehensive adoption/post-adoption services to  Orange and Dutchess Counties.  Services will include counseling, parent education and training, support groups, referrals, mental health services, educational and legal advocacy, respite and recreational activities. 

Catholic Family Center

87 North Clinton Ave.
Rochester, NY
Contact: Gina Montanarella, LCSW, 585-546-7220 x4830
County served: Monroe

Children’s Home of Jefferson County

1704 State Street
Watertown, NY 12601
Contact: Karen Richmond,, 315-788-7430
Counties served: Jefferson and St. Lawrence

Gustavus Adolphus Family and Child

200 Gustavus Avenue
Jamestown, NY 14701
Contact: Karl Wiggins, 716-665-2116
County served: Chautauqua

Hillside Children's Center (Serves Onondaga County)

1183 Monroe Avenue
Rochester, NY 14620
Contact: Michele Belge, 315-703-8720

Program Description
Core Post Adoption Program - Post Adoption Program which will offer both office and home-based services to children and families in Onondaga and surrounding counties. The program provides a full range of services designed to meet the unique needs of adoptive families. Services include clinical services, parent education and training, information and referral, supportive and wrap around services as well as advocacy.

Parson’s Child and Family Center

60 Academy Rd.
Albany, NY 12208
Contact: Ralph Spiller, (518) 426-2686
Counties served: Albany, Rensselaer, Saratoga, Schenectady, Warren and Washington