Office of Children and Family Services

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Congregate Care

Regional Offices - Congregate Care

ALBANY REGIONAL OFFICE (ARO) – ARO.sm.CongregateCareLicensing@ocfs.ny.gov
52 Washington Street, Rensselaer, NY 12144
Kerri Barber, Director, 518-486-7078
Rachel Hall, Child and Family Specialist, 518-474-7570
Serving the counties of: Albany, Clinton, Columbia, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington

BUFFALO REGIONAL OFFICE (BRO) – BRO.sm.CongregateCareLicensing@ocfs.ny.gov
295 Main Street, Room 545, 5th Floor, Ellicott Square Building, Buffalo, NY 14203
Dana Whitcomb, Director, 716-847-3145
Giovanna Germain, Child and Family Specialist, 716-347-3151
Serving the counties of: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming

NEW YORK CITY REGIONAL OFFICE (NYCRO) – NYCRO.sm.CongregateCareLicensing@ocfs.ny.gov
80 Maiden Lane, 24th Floor, New York, NY 10038
Ray Toomer, Esq., Assistant Commissioner Regional Director, 212-383-1788
Jillian Williams, Child and Family Specialist, 212-383-1784
Pam Brown, Child and Family Specialist, 212-383-1797
Christine Szulborski, Child and Family Specialist, 212-383-1805
Serving the 5 Boroughs of New York City

ROCHESTER REGIONAL OFFICE (RRO) – RRO.sm.CongregateCareLicensing@ocfs.ny.gov
Monroe Square, 259 Monroe Avenue, Rochester, NY 14607
Karen Buck, Director, 585-238-8201
Christopher Bruno, Child and Family Specialist, 585-238-8192
Serving the counties of:Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Yates

SYRACUSE REGIONAL OFFICE (SRO) – SRO.sm.CongregateCareLicensing@ocfs.ny.gov
The Atrium, 100 S. Salina Street, Suite 350, Syracuse, NY 13202
Sara Simon, Director, 315-423-1200
Judy Sanders, Child and Family Specialist, 315-423-5654
Serving the counties of: Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga, Tompkins

SPRING VALLEY REGIONAL OFFICE (SVRO) – SVRO.sm.CongregateCareLicensing@ocfs.ny.gov
11 Perlman Drive, Spring Valley, NY 10977
Yolanda Desarme, Director, 845-708-2499
Sheletha Chang, Child and Family Manager, 845-708-2450
Greg Jones, Child and Family Specialist, 845-708-2452
Nelson Lopes, Child and Family Specialist, 845-708-2449
Serving the counties of: Dutchess, Nassau, Orange, Putnam, Rockland, Suffolk, Sullivan, Ulster, Westchester